![]() Scroll down and look for Step 2: Edit your email preferences in QuickBooks. If the issue persists, refer to this article: How to fix " Error: QuickBooks is unable to send your email to Outlook". This makes the option available.Īt this point, you can open your QBDT company and send a test email to see if it works. If the option is grayed out, select Show Settings for All Users.
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